Last updated: March 2025
We want you to be satisfied with your order. Please read our refund and return policy below.
If you receive a wrong or damaged medicine, inform us within 24 hours with a photo if possible. We will replace the item or refund the amount for that item.
Unopened, sealed products in original packaging may be returned within 48 hours of delivery for a full refund or exchange, subject to our verification. Medicines that have been opened cannot be returned for hygiene and safety reasons.
We ensure medicines are within validity. If you receive an expired or near-expiry product, we will replace it or refund. Please check expiry at the time of delivery.
Refunds are made via cash (if possible) or bank transfer within 5–7 working days after we approve the return/refund.
You may cancel an order before it is dispatched. After dispatch, cancellation may not be possible; in such cases our return policy applies.
Delivery charges (if paid) are non-refundable unless the error was on our side. Custom or special-order items may have different rules; we will inform you at the time of order.
For refund or return requests: Call 7017602667 or 9412856251, or WhatsApp 7017602667 with your order ID and reason.