Shipping & Delivery Policy

Last updated: March 2025

We deliver medicines to your doorstep within our service area. Here are the details.

1. Delivery Area

We currently deliver within Najibabad and nearby areas. For areas outside Najibabad, please contact us on 7017602667 or 9412856251 to confirm availability and any extra charges.

2. Free Delivery

Orders above ₹500 (order value) qualify for free home delivery within Najibabad. This threshold may be updated; the amount shown at checkout will apply.

3. Delivery Charges

For orders below the free-delivery threshold, a delivery charge (e.g. ₹50) may apply. The exact amount will be shown in your cart and order summary before you confirm.

4. Delivery Time

We aim to deliver within the same day or next working day depending on order time and availability. You will be contacted on the phone number provided for delivery coordination.

5. Order Confirmation

After you place an order (via website/WhatsApp), we will confirm via WhatsApp or call. Please keep your phone available for delivery updates.

6. Address & Contact

Please provide a complete, correct address and a working phone number. Incorrect details may delay or prevent delivery. We are not responsible for failed delivery due to wrong address or unreachable contact.

7. Payment on Delivery

Payment is collected at the time of delivery (cash or other methods as we inform you). Please keep the exact amount or change ready when possible.

8. Contact

For delivery queries: Kotwali Road, Near Walia Hotel, Najibabad. Phone: 7017602667, 9412856251. WhatsApp: 7017602667.